Terms of Service
Last Update: 6/19/2026
These Terms of Service govern your use of the services provided by Prime Transfer Milano . By booking a service, you agree to these terms.
1. Booking & Confirmation
All bookings are subject to availability and confirmation:
- Bookings must be made at least 24 hours in advance.
- A confirmation email will be sent upon acceptance.
- We reserve the right to decline any booking.
2. Cancellations & Refunds
Our cancellation policy is as follows:
- Free cancellation up to 24 hours before pickup.
- 50% charge for cancellations within 12-24 hours.
- 100% charge for cancellations within 12 hours.
Refunds are processed within 5-7 business days.
3. Payment Terms
Payments can be made via credit card or bank transfer. Full payment or a deposit may be required to secure the booking.
4. Passenger Conduct
Passengers are expected to behave respectfully:
- No smoking in vehicles.
- Seatbelts must be worn at all times.
- Damage to the vehicle will be charged to the client.
The driver has the right to refuse service to unruly passengers.
5. Liability
We are not liable for delays caused by traffic, weather, or other force majeure events. Our liability is limited to the cost of the transfer.
6. Luggage
Passengers are responsible for their luggage. Please inform us of excessive luggage at the time of booking.
7. Changes to Terms
We reserve the right to modify these terms.
- Changes will be posted on this page.
- Continued use of service implies acceptance.
Please review periodically.
8. Governing Law
Эти условия регулируются законодательством Италии.
9. Contact Us
For any questions regarding these terms, please contact us: